The Documents page is your tenancy's paper trail: your lease, house rules, uploaded documents, and the move-in/move-out inspection reports — always available, never lost in a drawer.

The Documents page at a glance

For each home you rent, you'll see:

• The lease card — status badge, key facts (rent, deposit, notice period), "View lease" and "Download PDF". If your landlord used their own lease document, both open the complete signed pack as a PDF. See Signing your lease.
• A "House rules" card listing any rules attached to your lease.
• A "Move-in / move-out inspection" card — "Room-by-room condition report with photos — signed by you and your landlord to protect your deposit." Tap "Open" to work on it.
• "Give notice to vacate" — when you've decided to leave, this is where you tell your landlord. See Moving out.
• A "Documents" vault for uploaded files.

The document vault

This is where IDs, references and signed copies live — stored encrypted.

1. Pick a Document type from the dropdown. The moment you pick one, Rentor tells you the retention promise for that type — before you upload, not after.
2. Choose the file (PDF or an image) and it uploads encrypted.

Each document shows a chip explaining how long it's kept:

• "Personal" (like a National ID copy) — destroyed 90 days after the tenancy ends.
• "Financial record" (like a signed lease) — kept as a financial record.
• "KYC" — identity documents with their own stated retention.

Documents your landlord needs to check show "Awaiting review", then Approved or Rejected — a rejection always comes with the reason, so you can fix and re-upload. Personal documents scheduled for destruction show their date plainly, like "Destroys 12 Oct 2026".

You can "Open" any document, and delete non-financial ones yourself. Deleting is real deletion: the encryption key is shredded and the file destroyed — it can't be undone.

Move-in & move-out inspections

The inspection checklist is the fairest tool in renting: a signed record of the unit's condition, agreed by both sides, so the deposit is settled on evidence — not memory.

Filling it in

1. Open the inspection from the Documents page. There are two tabs: "Move-in inspection" and "Move-out inspection". Either you or the landlord can tap "Start move-in checklist" — it opens pre-loaded with common areas so you just walk the house.
2. For each area (Kitchen, Bedroom, Bathroom…), set the condition: "Good", "Fair / wear", or "Damaged".
3. Add notes — "small chip on the counter near the sink" — and up to 6 photos per area ("Add photo", JPEG/PNG up to 5 MB). Photograph anything already damaged. Add extra areas with "+ Add area".
4. Use "Overall remarks" for things like meter readings and the number of keys handed over.
5. "Save changes" as you go.

Signing it

The order is fixed and fair: you sign first. Tap "Sign & submit" — the content locks so nothing can be changed under you. The landlord then taps "Counter-sign to finalise". Status moves from "Draft" to "Tenant signed" to "Completed" — signed by both parties, this record is locked, with both signature timestamps shown.

The move-out inspection works the same way, usually filled in once notice has been given — see Moving out. Together, the two signed reports are what protects your security deposit.

On the phone app: the inspection is the Inspection shortcut on your Home tab, and Documents (on Home, or under More) holds your tenancy agreement, receipts and statements.