You don't have to wait for a landlord to find Rentor. If you already manage a building, add it yourself: Rentor tells the owner by email and SMS, and the property opens up fully the moment they confirm.

Adding the property

1. Open Properties and click + Add a property.
2. Whose property is this? Enter the Owner's name, and Their phone number, Their email, or both. Give both if you have them — an owner who never reads email still reads a text. The owner doesn't need a Rentor account; if they haven't got one, the property is held for them until they do.
3. Work through the rest of the wizard — the basics, the location, amenities, photos — exactly as a landlord would (see Adding properties & units).
4. Under Your authority to manage it, upload your management agreement or the owner's signed authority letter. It goes to Rentor staff with the property, never to the public. You can add it later, but the property can't be verified or listed without it.
5. On the last step, click Add property & tell the owner.

For a block, you land straight on the units grid so you can type in every door with its rent in one go.

You can't name your own agency's account — or a member of your staff — as the owner.

What the owner gets

The moment you finish, the owner receives an email and an SMS saying your agency has added the property and says it manages it for them, with a link to a page headed "Is this your agent?". It shows the property, where it is, how many units you've recorded, your agency's name and phone number, and what you'll be able to do if they agree. Two buttons, the same size: Yes, they manage it and No, they don't.

They need no account and no password to answer. If they already use Rentor, the request also appears in their notifications.

While you wait

Until the owner answers, the property is yours to build, not to operate:

• You can add units, rents and photos, and see the property in your portfolio.
• You can't yet publish anything on the marketplace, collect rent, add tenants, run maintenance jobs, send notices or sign leases there.

Your Properties page shows a banner — "1 property is waiting on the owner" — and the property's card reads Waiting on {owner}, with exactly which channel the notice went out on ("Told by email and SMS"). If neither got through, it says so: check the details you entered.

If they don't answer

Rentor reminds the owner every few days, up to three times, then stops — a fourth text to someone who isn't answering is the wrong move. You can also click Send the notice again on the card or the property page yourself while reminders remain.

After the last reminder you're told plainly that the owner hasn't answered, and the property stays build-only. The property page shows Their number — ring them, explain what the message was, then resend the notice so the link is fresh in their inbox.

When they answer

• Yes — you're notified, and the property works like any other in your portfolio with Full control: list the units, take on tenants, collect rent (which still settles to the owner's own account), run maintenance and send notices. The owner can narrow your permissions or end the arrangement later from their own Rentor account — see Working with agencies.
• No — your access to that property is removed at once, you're told (with their reason, if they gave one), and Rentor staff look into it. So make sure the owner's details are really theirs, and that they're expecting the message.

What it does to your plan

Units you add count towards your units under management, the same as units a landlord assigns you — so your plan needs room for them. See Agency billing. If the owner already runs their own Rentor account, the property also appears in their portfolio, and their own plan's limits apply to it as usual.

On the phone app: tap Add property on Home, or the + on the Properties tab. The same owner step comes first, and the same waiting banner appears.