For tenants
Your rent ledger & monthly invoice
Your rent ledger is the month-by-month truth of your tenancy: what was billed, what you've paid, and what's left. It lives on the Rent & Payments page, under the heading "Rent ledger".
Reading the ledger
Each row is one month, with:
- Period — the month, for example July 2026.
- Due date — when that month's bill falls due. The due day is set in your tenancy.
- Due — the full amount billed for the month.
- Paid — what you've paid towards it so far.
- Balance — what's left. Red means you still owe; a green line like +KES 5,000 credit means you've paid ahead.
- Status — a badge in plain words:
- "Paid" — the month is fully settled.
- "Due" — billed, not yet fully paid, and not yet late.
- "Overdue" — the due date has passed with money still owing.
The invoice breakdown
If a month has more on it than plain rent, a small arrow appears next to the period. Tap it to open the "Invoice breakdown" — every line that makes up the bill, and the Total they add up to.
Charges you might see
Besides rent, your landlord can add recurring monthly charges such as service charge, garbage collection, security, water, electricity, internet or parking — plus custom items with their own labels. Two special cases:
- One-off charges and penalties appear only in the month they were applied, then drop off. If you see one you don't understand, message your landlord.
- VAT — commercial tenancies (shops, offices) carry a VAT (16%) line on the invoice. Ordinary residential rent doesn't.
Utility lines show their working
When water or electricity is billed from your building's own meters, the line comes with full workings: the previous and current meter readings, your consumption, the rate per unit, any fixed monthly fee, and who took the reading — plus a "View meter photo" link showing the actual meter face. Nothing metered lands on your bill without that photo. More in Utility bills & meter readings.
How your payments land
A few rules worth knowing, because they work in your favour:
- Oldest month first. Any payment you make clears your oldest unpaid month before newer ones, so arrears never silently pile up behind a "paid" recent month.
- Part-payments count. Pay what you can and the balance shrinks; the month shows "Paid" the moment it's fully settled.
- Overpayments become credit. Pay more than you owe and the extra sits on your ledger as a credit towards the next bill — shown in green.
What else is on the page
- Reported payments — rent you paid outside Rentor and told your landlord about. Each one shows as pending until they confirm it, and only then does it reach the ledger. See Cash & payments made outside Rentor.
- Before Rentor — if your landlord recorded rent you paid before the tenancy was on Rentor, it's listed here, kept apart from the live ledger. It's history, never money owed.
- My homes — renting more than one place? The buttons at the top switch the whole page between homes, so each has its own ledger. A home you've left stays there as a "Past home".
Ready to settle a balance? See Paying rent for every payment method, step by step. And every confirmed payment earns you a numbered receipt you can download any time — see Receipts & history.