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How everything works.

Every feature explained properly — for tenants, landlords, agencies, hosts and service providers.

For tenants

Signing your lease

Your lease on Rentor is a real, signed agreement — reviewed by you, signed electronically by both sides, and kept on the platform where you can always open it. Here's the whole journey from your side.

When your lease arrives

Everything happens on the Documents page. Each home shows a lease card with a badge telling you where things stand:

  • "Draft" — the landlord is still preparing it. Nothing for you to do yet.
  • "Action: sign" — it's been sent to you and is waiting for your signature.
  • "Awaiting landlord" — you've signed; the landlord's signature is pending.
  • "Signed" — fully executed by both parties.

When it's your turn, a banner appears: "Your lease is ready to sign — review the agreement, then sign electronically to complete your tenancy."

Review & sign

  1. On the banner, tap "Review & sign".
  2. Tap "Read the full agreement" — the complete lease opens in a new tab. Read it properly: rent, deposit, notice period, house rules, and any extra conditions your landlord added.
  3. Back in the signing window, type your full name in the signature box. This records your electronic signature with the date and time.
  4. Optionally, attach a hand-signed copy — "Attach a hand-signed copy (optional)" accepts JPEG, PNG or PDF up to 10 MB — if you and the landlord also signed on paper.
  5. Tap "Sign lease".

You'll see confirmation that you've signed and that your landlord has been notified. The signed copy stays on Rentor.

Whose wording are you signing?

A landlord can build the lease three ways, and what opens when you tap "Read the full agreement" tells you which:

  • Rentor's standard agreement. Nine numbered clauses — premises, term, rent, deposit, utilities, house rules, repairs, termination and governing law — plus anything the landlord added. Your landlord may reword any clause; a reworded one carries an amended tag beside its heading, so you can see at a glance where the wording isn't Rentor's standard. Read those ones twice.
  • The landlord's own document. Their lease is the whole contract. It opens as one PDF: a cover page with the particulars (the parties, the premises, rent, deposit and notice period), then their document exactly as they supplied it — Rentor never retypes or reformats a word of it — then the signature page.
  • Both. Rentor's agreement signs, and the landlord's document is bound in after the signature page as Annexure A. The agreement says so in its own clause, and where the two can't be read together, the numbered clauses win.

Whichever it is, what you open is exactly what you're signing. If you ever land on a web page of the lease that says the landlord's pages aren't reproduced there, tap "Open the full agreement (PDF)" and read that instead.

Both parties sign

A lease binds two people, so it needs two signatures. After you sign, the card shows "You signed on {date}. Awaiting your landlord's signature." Once the landlord (or their authorised agency) counter-signs, the badge flips to "Signed" — and from that moment the agreement is locked. The final document shows both electronic signature stamps.

If the landlord changes something

Fairness rule, built in: if the landlord edits a lease after sending it — or after you've already signed — the lease is re-issued and all signatures are cleared. That covers every kind of change: a reworded clause, a new house rule, a different notice period, and swapping, removing or re-purposing the document they attached. You're notified that your signature was cleared, and you're asked to review and sign the new version fresh. You can never be bound to terms you didn't see.

Once both of you have signed, nobody can edit it at all.

Your lease, any time

On the Documents page, the "Lease agreement" card gives you:

  • "View lease" — open the full agreement. Rentor's own agreement opens as a page in your browser; a lease built on your landlord's document opens as the complete PDF.
  • "Download PDF" — save a copy for your records.
  • The key facts at a glance: monthly rent, deposit, and your notice period (commonly 30 days — check yours, it's set in the lease).
  • A "House rules" card listing any rules attached to your lease.

Your notice period matters most when the tenancy ends — see Moving out. And alongside the lease, remember the move-in inspection that protects your deposit: Documents & inspection checklists.

On the phone app: open More, then Documents. The Tenancy agreement card shows where things stand — Being prepared, Ready for your signature, Waiting on your landlord or Signed by both of you. Tap Read the agreement, then Sign: tick "I have read this agreement and I accept its terms", type your full name, attach a hand-signed copy if you have one, and tap Sign the agreement.